RETURNS & EXCHANGES
NO REFUNDS NO EXCEPTIONS. NO CANCELLATIONS. EXCHANGE STORE CREDIT ONLY. Items purchased from Richee' Luxe and RCLX are eligible for exchange or store credit within 7 days.
A small number of heavily discounted items or Steal deals are Final Sale in which case they are not eligible for exchange, store credit.
No changes may be made once an order has been placed.
Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached. Please see tips below for keeping your items in returnable condition.
Swimwear And Lingerie
May not be returned
Tops And Dresses
Please be careful of makeup or deodorant rubbing off on the garment. It will not be accepted.
We will send you an email when your return package is delivered back to our warehouse. Please note, returns do take us 3 - 10 business days to process upon reaching our facility. Once your return is processed and your store credit is issued, you will receive a confirmation email.
If you receive an item that is damaged , please contact customer service immediately.